the gentlemen’s shoe drop-off guide
A Refined Introduction to Your Shoe Care Experience, presented by MONARCH | EBONY SAFIYYAH.
We are delighted to welcome you to a premium experience in men's shoe care. Your footwear is a statement of style, refinement, and respect — and it deserves care to match. This guide will walk you through what to expect when dropping off your shoes for expert restoration and maintenance at our atelier.
Before Your Appointment
✔ Confirmed Details: Please ensure you’ve reviewed your confirmation email or text, which includes your appointment date, time, and location.
✔ Footwear Preparation: No need to clean or prep your shoes — we’ll assess them in their current state. However, if your shoes have unusual materials or specific concerns, feel free to note them during booking or bring them to our attention in person.
The Consultation
Tailored Shoe Assessment: One of our specialists will carefully examine your footwear and provide a brief but thorough consultation. We may discuss:
• Leather condition & type
• Scuffs, stains, or discoloration
• Structural elements (soles, stitching, lining)
• Recommended treatments or optional upgrades
Service Recommendations: We’ll suggest the best approach — whether that’s a standard polish, deep conditioning, edge dye, sole restoration, or exotic leather treatment. You’ll have the opportunity to ask questions or explore care add-ons.
After Drop-Off
Secure Custody: Your shoes will be stored in a secure, climate-controlled environment, tagged and tracked throughout our service process.
Service Timeline & Updates: You’ll receive a projected return date, along with optional progress updates via email or SMS.
Optional Add-On: Ask about our Gentleman’s Mirror Shine Finish — a signature high-shine, mirror-polish detail that adds distinction to any leather.
A Final Note
At MONARCH, we believe that proper shoe care is an extension of self-respect. Thank you for trusting us with your footwear — we’re honored to serve you.
For questions, contact: monarch@ebonysafiyyah.com
We look forward to welcoming you.
— Ebony S. Muhammad